The OC EventManager Product Specialist team provides a customer care service, supporting you at every step and with every event you organize. Whether it's your first move to an online system, or you're migrating from another platform, our mission is to take the very best care of you and make sure the process is pain-free.
Our Product Specialist team will be there throughout your event lifecycle. They will work with you to fully understand the needs of your business and your projects, and help you build the right solution
- As a client of One Communication you have unlimited access to our dedicated, in-house support desk, via our support portal, email and phone
- Our Product Specialist team is entirely dedicated to customer support at all times and is completely focused on serving our users
- Our Product Specialists work closely with our in-house software developers, to fix the most challenging issues as fast as possible
- We keep a detailed history of your contact with us, so you can quickly get to the heart of an issue
- You can log a query online at any time, via our secure customer area, for a convenient and rapid response from our team
Report issues, ideas, dreams, or even bugs by clicking the button along the right side in your backend solution, or contact our Support Team extra charges may be applicable.
Our support team will always give you a quote before it gets started.